Elleven & Luma Terrace, Pool and Spa Rules

Posted By on June 30, 2022

Greetings Elleven Residents,

Now that summer is here we wanted to share a list of the most frequently forgotten rules during this season. Remember, the rules were designed so that everyone can enjoy their experience to the fullest. If you are a homeowner leasing your unit, please be sure your tenants have a copy of these rules.  If you have any questions, please don’t hesitate to contact a staff member. Enjoy the weekend.

No Glass Permitted in the Pool Spa Area – For safety reasons, no glass or sharp objects are allowed in the pool or spa. If glass or sharp objects or glass are brought to the pool area and cause an accident, the responsible Owner will be liable for the cost of any resulting damage or injury. Only plastic or suitable non-breakable containers are allowed in the pool area.

No Pets Permitted in the Pool or Spa Area – No pets of any kind are permitted in the pool or spa area except with the specific prior written approval of the Board of Directors.

10-Person Guest Limit – Terrace and Pool/Spa Area – Individuals or groups must not occupy any portion of the terrace, pool, or spa to the effective exclusion of others. In an effort to ensure that the amenities are available to all residents, no individual resident, or group of residents, may have more than ten (10) persons on the fourth-floor terrace and pool area at any given time. Any resident exceeding the ten (10) person limit will be fined $100.00 per person per occurrence.

No Amplified Music – Cellular phones, radios, cassettes, or CD players must be battery operated and headsets must be worn. No DJs, home stereos, clock radios, or other amplification devices and/or similar services are permitted on the fourth-floor terrace and pool area. All noise levels, regardless of their source, must be kept in your personal area only so as not to disturb others.

Pets Must Be Leashed and Under Control at All Times Pets must be leashed and under the control of someone capable of doing so at all times while on the terrace. Additionally, owners are responsible for any damage caused by their pet(s), including any pet waste. Please notify staff if your pet has an accident on the terrace so it can be properly cleaned.

Hours – The Terrace and Pool area open at 5 a.m. Monday thru Friday, and 6 a.m. Saturday and Sunday. The terrace closes at 11 p.m. Sunday thru Thursday and 12 a.m. Friday and Saturday. Please keep in mind that many of your neighbor’s homes are immediately adjacent to this space therefore you are required to keep all noise to reasonable levels, especially during the early morning and late evening hours.

For a copy of the complete Terrace, Pool, and Spa Rules contact ellevenstaff@actionlife.com. They can also be found at the entrance to the pool and spa area and on the right of the fountain on the terrace.


Address: 1111 South Grand Ave
Los Angeles, CA 90015
phone | (213) 749-9255

Management Team

General Manager
Ambar Huerta | ahuerta@actionlife.com

Manager Assistant
Action Property Management | @actionlife.com

Building Engineer
Tony Garcia | tgarcia@actionlife.com

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303