The City of Los
Angeles Fire Department requires high-rise buildings to conduct annual tests of
the fire/life safety systems in the building.
Please be aware that we
will be conducting this important testing as follows:
August 1st, 2019
7:30 am – 5:00 pm.
NOTE THE FOLLOWING:
Unplug or turn off all computers,
appliances, or anything that may be susceptible to DAMAGE OR LOSS OF DATA due to POWER INTERRUPTION!
MAIN POWER SUPPLY to the building will be interrupted at various times throughout the day in order to test the emergency power generation system.
GARAGE FIRE DOORS are included in this testing and will immediately drop once testing begins. Please use caution while navigating the garage area and expect periodic delays.
ELEVATORS will be briefly out of service while the power is off in order to test the recall system. Each elevator will be recalled to the lobby level twice during this test. Once this phase of the testing is completed the elevators will return to service, however periodic delays are expected.
FIRE ALARMS AND STROBES will be activated throughout the building, and announcements will be made over the building-wide PA system. Each floor will be tested independently.
Association has retained the services of a professional consulting firm
certified by the LAFD to conduct the test and provide the necessary reports to
the Fire Department.
We greatly appreciate your
cooperation and thank you in advance for your patience and understanding.
contact the building engineer or management with any questions or concerns at
The exterior window and balcony railing cleaning is scheduled to begin on Tuesday, July 30th and continue for approximately three weeks, wrapping up the week of August 19th. Please note that the completion date is an approximate time and may change due to unforeseen circumstances.
The project will begin on the north end of the building and proceed clockwise each day beginning at 8:00am until 5:00pm. We ask that you please use caution when walking the perimeter of the building and observe any posted safety instructions during this time frame.
Unit schedules will be emailed and posted in the residential bulletin boards letting you know which day your unit is scheduled to be cleaned so you can prepare accordingly:
• Remove all items from your balcony.
• Close all windows and/or balcony doors (for additional privacy please be sure to close your blinds).
If the above items are not addressed prior to the time of cleaning, YOUR WINDOWS AND/OR BALCONY WILL NOT BE CLEANED.
Please Report any cleaning deficiencies to the Management office within 24 hours so we can address this before the project is completed.
Thank you for your patience and cooperation throughout this process. If you have any questions or concerns, please feel free to contact building management at 213-749-9255 or email email@example.com.
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Greetings Elleven Residents!
Please take a moment to review the following building and community
** Building Notice **
- Electric Vehicle Charging Stations – Elleven contracted with Sustainable Solutions
to install a comprehensive electrical grid throughout our garages. The system
is now operational and 22 of our
homeowners have already installed and are using EV charging stations. LADWP is
offering a $5000 incentive to the Association for each charging station we
install. To provide an incentive to homeowners and to maximize the
Association’s investment, the Board has decided to split the rebate. The rebate
amount will be a sliding scale based on the number of participants. The more
people that participate now, the more money everyone will receive from the
LADWP rebate. Don’t miss an opportunity to increase the value of your
home, help the environment, and make a few dollars for yourself.
- Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.
***Weekend Terrace/Pool Monitor***
- Luma has placed additional access control staff in the pool/terrace area during the weekends to monitor activity and ensure peaceable enjoyment for all residents. This will be ongoing during the summer months.
***Board of Directors Meeting Notice***
The Board of Directors for Elleven Homeowners Association will meet on Tuesday, July 30 in the Elleven Lobby at these times:
6:30 PM – Executive Session – By Invitation Only
7:00 PM – General Session – All Members are Encouraged to Attend!
** Social Committee Events **
- Elleven Happy Hour – July’s Happy Hour has been cancelled due to the
South Park BID’s “Meet your neighbors” event. The next happy hour will be in
- Programs, Events & Special Services in DTLA –
A South Park Summer Night – Bring your friends andget to know your neighbors over an
evening of food, drinks and games. Thursday, July 18th, from
5:00- 8:00 pm, at South Park Commons (the new park across the
street). For additional information and to register click HERE!
** Community Alerts **
South Park Event! – For GREEN Carpet Events showcasing the
neighborhood’s newest local HOT SPOTS and other community events, please click HERE!
DO YOU KNOW WHAT TO DO IN CASE OF A FIRE OR EARTHQUAKE?
Attend the Emergency Procedures Training to find out!
will be held on
Wednesday, May 15th
at 6:00 pm
in the Elleven Lobby.
Safety training will include what to do in case of:
Earthquake, Fire, Power Outage, Bomb Threat, Medical Emergency
Please be advised that the hot water to Elleven
will be shut off for necessary plumbing repairs on
Thursday, April 18th
From 10:00 am to 4:00 pm.
Please note that the time is approximate and we will notify all residents as soon as repairs are complete and the water is restored.
We truly apologize for this inconvenience and thank you for your patience and understanding.
If you have any questions or concerns please do not hesitate to contact staff at firstname.lastname@example.org or (213)749-9255.
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Now that the holiday season is here, we are expecting a significant increase of package deliveries. In an effort to provide you with better service, we ask for all residents to take careful note and adhere to the guidelines listed below.
Package Notification/Tracking: Residents will be notified by email when packages arrive. There are occasions when a carrier will notify a customer that a package was delivered, however the front desk has not yet received or processed the package. To avoid confusion, we ask that residents wait for the email notification from Elleven staff.
48 Hour Hold: The 48 hour hold policy will be strictly enforced. Due to our lack of space, we are unable to accommodate packages longer than 48 hours. If packages are NOT picked up within the 48 hour timeframe, they may be returned.
Oversized/Multiple Packages: We ask that all residents make arrangements to be present for oversized packages. If resident is not present, we will accommodate to the best of our abilities but items may be returned.
Outgoing Packages: Packages that will be left with the front desk to go out, must be scheduled with the appropriate carrier (FedEx, USPS, UPS, etc.). The carrier will not pick up the package if not scheduled.
We appreciate your understanding, patience and cooperation during this season. Please feel free to contact us with any questions or concerns at email@example.com or (213)749-9255.