Manager’s Messages
Posted on January 11, 2019 by ahuerta
Greetings Residents,
Please take a moment to review the following announcements.
- Notice of Filming – ABC STUDIOS will be Filming “Grey’s Anatomy” today January 11th (8pm) – January 12th (7 am). Filming will take place at 1100 South Hope Street. Filming will include Emergency Vehicles with flashing lights, intermittent traffic & pedestrian control (2 minute standard). A FULL STREET CLOSURE of HOPE STREET from 11th to 12th Street is planned.
- Replacement of the Garage Gates – UPDATE! – The contractor has made the necessary adjustments and resolved the garage clicker issue (some residents were experiencing) with the 11th Street (Luma) entry gate. Please note that replacement of the 12th Street (alley) gate is set to begin next week, additional details will be provided as soon as a schedule is finalized. Thank you for your patience.** Social Committee Events **
- Elleven Happy Hour – Take a break, enjoy a glass of wine and unwind with your neighbors. Thursday, January 17th at 7:30 pm at the Elleven Lobby. Beverages & Bar Bites will be provided by Barcito. All residents are encouraged to attend!
Please contact ellevenstaff@actionlife.com if you have any questions or concerns.
Posted on November 19, 2018 by ahuerta
Greetings Elleven Residents,
It’s that time of the year again and
Santa is coming to Elleven!
Santa will read a few stories and listen to all of your wishes on
Sunday, December 9th
2:00 – 4:00 pm
at the Elleven Lobby.
Light refreshments will be served.
Posted on November 12, 2018 by ahuerta
Attention Residents,
Please be advised that the water to Elleven
will be shut off for necessary plumbing repairs on
Thursday, November 15
From 9:00 am to 5:00 pm
Please note that the time is approximate and we will notify all residents as soon as repairs are complete and the water is restored.
We truly apologize for this inconvenience and thank you for your patience and understanding.
If you have any questions or concerns please do not hesitate to contact staff at ellevenstaff@actionlife.com or (213)749-9255.
Building Notices
Posted on November 19, 2018 by ahuerta
Greetings Residents,
Now that the holiday season is here, we are expecting a significant increase of package deliveries. In an effort to provide you with better service, we ask for all residents to take careful note and adhere to the guidelines listed below.
Package Notification/Tracking: Residents will be notified by email when packages arrive. There are occasions when a carrier will notify a customer that a package was delivered, however the front desk has not yet received or processed the package. To avoid confusion, we ask that residents wait for the email notification from Elleven staff.
48 Hour Hold: The 48 hour hold policy will be strictly enforced. Due to our lack of space, we are unable to accommodate packages longer than 48 hours. If packages are NOT picked up within the 48 hour timeframe, they may be returned.
Oversized/Multiple Packages: We ask that all residents make arrangements to be present for oversized packages. If resident is not present, we will accommodate to the best of our abilities but items may be returned.
Outgoing Packages: Packages that will be left with the front desk to go out, must be scheduled with the appropriate carrier (FedEx, USPS, UPS, etc.). The carrier will not pick up the package if not scheduled.
We appreciate your understanding, patience and cooperation during this season. Please feel free to contact us with any questions or concerns at ellevenstaff@actionlife.com or (213)749-9255.
Posted on November 12, 2018 by ahuerta
DO YOU KNOW WHAT TO DO IN CASE OF A FIRE OR EARTHQUAKE?
Attend the Emergency Procedures Training to find out!
Training
will be held on
Wednesday, November 14th
at 6:00 pm
at the Elleven Lobby.
Safety training will include what to do in case of:
Earthquake, Fire, Power Outage, Bomb Threat, Medical Emergency
Elleven Homeowners Association is also required by the LAFD to conduct a fire drill annually pursuant to L.A.M.C. 57.33.19 and Title 19, C.A.C.
The Annual Fire Drill
will take place on
Wednesday, November 14
at
4:30 pm
If you are in the building when the fire drill is being conducted, it is MANDATORY that you participate.
Non-participation in the fire drill may result in penalties from the fire department.
If you cannot participate in the fire drill due to physical limitations, please notify Management in advance so that arrangements can be made to assist you during the fire drill, and in an actual emergency. If you need additional information please feel free to contact staff at ellevenstaff@actionlife.com or (213) 749-9255.
Posted on October 10, 2018 by ahuerta
Attention Elleven Residents,
South Park BID will be hosting a community meeting exclusively for YOU!
Save the DATE!
Thursday, November 8th at 6pm
in the Elleven Lobby.
This meeting is a great way to get to know more about your community, and share your ideas and opinions directly with BID representatives.
If you require additional information please contact ellevenstaff@actionlife.com or (213)749-9255.
