Welcome to Elleven

Manager’s Messages

 Electric Vehicle Charging Stations

Greetings Residents,

Elleven contracted with Sustainable Solutions to install a comprehensive electrical grid throughout our garages. The system is now operational and 22 of our homeowners have already installed and are using EV charging stations. LADWP is offering a $5000 incentive to the Association for each charging station we install. To provide an incentive to homeowners and to maximize the Association’s investment, the Board has decided to split the rebate. The rebate amount will be a sliding scale based on the number of participants. The more people that participate now, the more money everyone will receive from the LADWP rebate. Don’t miss an opportunity to increase the value of your home, help the environment, and make a few dollars for yourself.

For additional information contact sthompson@actionlife.com or (213) 749-9255.

 Vacant Board of Director Position

Greetings Residents,

Please note that there is one vacant position on the Board of Directors, and the Board is seeking a qualified member to assume the remaining year in this position’s term. This seat and another will be up for election in 2020. If you are interested in serving your community and would like to be considered for this position, please contact Management. In order to be considered, you must meet the qualifications noted in Article 5 of Elleven’s Bylaws. For additional information contact sthompson@actionlife.com

Garage Gate Update! 11th Street Loop System Installation 4/30/19 8am-5pm

Greetings Residents,

The next phase of the garage gate installation will include some finishing touches and the installation of a loop system for the 11th Street entry and exit gates.

The loop system is activated by vehicle weight and works in conjunction with your garage clicker. The 12th  Street garage gate will not have a loop system installed and will continue to be accessible with only your clicker.

The loops will be installed on Tuesday, April 30 from 8:00am-5:00pm.

Please note that this portion of the work will require periods of saw-cutting into the concrete that will create increased noise; please plan accordingly.

The 11th Street garage entry and exit will be unavailable during this work.

Please use the 12th Street entry and exit when accessing the property during this time.

We appreciate your cooperation.

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Building Notices

Resident Emergency Procedure Training 5/15/2019 at 6pm


Attend the Emergency Procedures Training to find out!

will be held on
Wednesday, May 15th
at 6:00 pm
in the Elleven Lobby.

Safety training will include what to do in case of:

Earthquake, Fire, Power Outage, Bomb Threat, Medical Emergency

Building Wide Hot Water Shut Off 4/18/2019 10am-4pm

Attention Residents,

Please be advised that the hot water to Elleven

will be shut off for necessary plumbing repairs on

Thursday, April 18th
From 10:00 am to 4:00 pm.

Please note that the time is approximate and we will notify all residents as soon as repairs are complete and the water is restored.

We truly apologize for this inconvenience and thank you for your patience and understanding.

If you have any questions or concerns please do not hesitate to contact staff at ellevenstaff@actionlife.com or (213)749-9255.

Holiday Packages


Greetings Residents,

Now that the holiday season is here, we are expecting a significant increase of package deliveries. In an effort to provide you with better service, we ask for all residents to take careful note and adhere to the guidelines listed below.

Package Notification/Tracking: Residents will be notified by email when packages arrive. There are occasions when a carrier will notify a customer that a package was delivered, however the front desk has not yet received or processed the package. To avoid confusion, we ask that residents wait for the email notification from Elleven staff.

48 Hour Hold: The 48 hour hold policy will be strictly enforced. Due to our lack of space, we are unable to accommodate packages longer than 48 hours. If packages are NOT picked up within the 48 hour timeframe, they may be returned.

Oversized/Multiple Packages: We ask that all residents make arrangements to be present for oversized packages. If resident is not present, we will accommodate to the best of our abilities but items may be returned.

Outgoing Packages: Packages that will be left with the front desk to go out, must be scheduled with the appropriate carrier (FedEx, USPS, UPS, etc.). The carrier will not pick up the package if not scheduled.

We appreciate your understanding, patience and cooperation during this season. Please feel free to contact us with any questions or concerns at ellevenstaff@actionlife.com or (213)749-9255.


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Address: 1111 South Grand Ave
Los Angeles, CA 90015
phone | (213) 749-9255
fax | (213) 749-7626

Management Team

General Manager
Sheridan Thompson | sthompson@actionlife.com

Manager Assistant
Ambar Huerta | ahuerta@actionlife.com

Building Engineer
Tony Garcia | tgarcia@actionlife.com

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303