Welcome to Elleven

Manager’s Messages

Board of Directors Meeting Agenda - Wednesday, April 24 @ 7:00 PM

Please visit the link below to view this upcoming meeting’s agenda.


See you there!

POSTED AGENDA April 24 2019

11th Street Gate Update! Loop System Installation 4/16/19 8am-5pm

Greetings Elleven Residents,

The vehicle gates on 11thand 12th Streets have recently been replaced with state-of-the-art high-speed doors. These new doors have significantly reduced residents’ wait times when entering and leaving the property. Both Elleven and Luma have invested a considerable amount of money installing these doors for the benefit of both Associations.

The next phase of the installation will include some finishing touches and the installation of a loop system for the 11th Street entry and exit gates. The loop system is activated by vehicle weight and works in conjunction with your garage clicker. The 12th Street garage gate will not have a loop system installed and will continue to be accessible with only your clicker.

We understand that this may present a slight inconvenience because these gates are also used for pedestrian access to 11th Street. The Board of Directors for both Elleven and Luma weighed the pros and cons of installing this system, and after discussion, determined that installing this system is not only necessary to ensure the longevity of this capital improvement, but it is also vital to maintain the safety of both buildings’ residents by restricting non-vehicular access and reducing the possibility of trespassing.

The loops will be installed on Tuesday, April 16,

starting at 8:00 AM.

The installation will require periods of saw-cutting into the concrete that will create increased noise; please plan accordingly.

The 11th Street garage entry and exit will be unavailable between 8:00 AM and 5:00 PM.

Please use the 12th Street entry and exit when accessing the property during this time.

We appreciate your cooperation.

Weekly Announcements 2/15/2019

Greetings Elleven Residents!

Please take a moment to review the following announcements.

Please note that the Management and Maintenance offices will be closed Monday, February 18th for President’s Day.

** Social Committee Events **

Elleven Happy Hour Take a break, enjoy a glass of wine and unwind with your neighbors. Thursday, February 21st at 7:30 pm in the Elleven Lobby. Beverages & Bar Bites will be provided by Barcito. All residents are encouraged to attend!

Programs & Events in DTLA The Fashion Institute of Design (FIDM) Museum’s  27th Annual Art of Motion Picture Costume Design Exhibition is open to the public now through April 12 (closed Feb. 15).  The exhibition features a variety of film genres that represent outstanding achievement in costume design.  The museum is located at 919 S. Grand Ave.  Free admittance.

** Community Alerts **

South Park For GREEN Carpet Events showcasing the neighborhood’s newest local HOT SPOTS and other community events, please visit http://southpark.la/.

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Building Notices

Resident Emergency Procedure Training 5/15/2019 at 6pm


Attend the Emergency Procedures Training to find out!

will be held on
Wednesday, May 15th
at 6:00 pm
in the Elleven Lobby.

Safety training will include what to do in case of:

Earthquake, Fire, Power Outage, Bomb Threat, Medical Emergency

Building Wide Hot Water Shut Off 4/18/2019 10am-4pm

Attention Residents,

Please be advised that the hot water to Elleven

will be shut off for necessary plumbing repairs on

Thursday, April 18th
From 10:00 am to 4:00 pm.

Please note that the time is approximate and we will notify all residents as soon as repairs are complete and the water is restored.

We truly apologize for this inconvenience and thank you for your patience and understanding.

If you have any questions or concerns please do not hesitate to contact staff at ellevenstaff@actionlife.com or (213)749-9255.

Holiday Packages


Greetings Residents,

Now that the holiday season is here, we are expecting a significant increase of package deliveries. In an effort to provide you with better service, we ask for all residents to take careful note and adhere to the guidelines listed below.

Package Notification/Tracking: Residents will be notified by email when packages arrive. There are occasions when a carrier will notify a customer that a package was delivered, however the front desk has not yet received or processed the package. To avoid confusion, we ask that residents wait for the email notification from Elleven staff.

48 Hour Hold: The 48 hour hold policy will be strictly enforced. Due to our lack of space, we are unable to accommodate packages longer than 48 hours. If packages are NOT picked up within the 48 hour timeframe, they may be returned.

Oversized/Multiple Packages: We ask that all residents make arrangements to be present for oversized packages. If resident is not present, we will accommodate to the best of our abilities but items may be returned.

Outgoing Packages: Packages that will be left with the front desk to go out, must be scheduled with the appropriate carrier (FedEx, USPS, UPS, etc.). The carrier will not pick up the package if not scheduled.

We appreciate your understanding, patience and cooperation during this season. Please feel free to contact us with any questions or concerns at ellevenstaff@actionlife.com or (213)749-9255.


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Address: 1111 South Grand Ave
Los Angeles, CA 90015
phone | (213) 749-9255
fax | (213) 749-7626

Management Team

General Manager
Sheridan Thompson | sthompson@actionlife.com

Manager Assistant
Ambar Huerta | ahuerta@actionlife.com

Building Engineer
Tony Garcia | tgarcia@actionlife.com

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303