Greetings Elleven Residents,
It’s that time of the year again and
Santa is coming to Elleven!
Santa will read a few stories and listen to all of your wishes on
Sunday, December 9th
2:00 – 4:00 pm
at the Elleven Lobby.
Light refreshments will be served.
Attention Residents,
Please be advised that the water to Elleven
will be shut off for necessary plumbing repairs on
Thursday, November 15
From 9:00 am to 5:00 pm
Please note that the time is approximate and we will notify all residents as soon as repairs are complete and the water is restored.
We truly apologize for this inconvenience and thank you for your patience and understanding.
If you have any questions or concerns please do not hesitate to contact staff at ellevenstaff@actionlife.com or (213)749-9255.
Greetings Elleven Residents,
Please Save the DATE!
South Park BID will be hosting a community meeting exclusively for Elleven Residents on
Thursday, November 8th at 6pm
in the Elleven Lobby.
This meeting is a great way to get to know more about your community, and share your thoughts directly with BID representatives.
If you have any questions please contact Elleven Staff at ellevenstaff@actionlife.com .
Greetings Residents,
Now that the holiday season is here, we are expecting a significant increase of package deliveries. In an effort to provide you with better service, we ask for all residents to take careful note and adhere to the guidelines listed below.
Package Notification/Tracking: Residents will be notified by email when packages arrive. There are occasions when a carrier will notify a customer that a package was delivered, however the front desk has not yet received or processed the package. To avoid confusion, we ask that residents wait for the email notification from Elleven staff.
48 Hour Hold: The 48 hour hold policy will be strictly enforced. Due to our lack of space, we are unable to accommodate packages longer than 48 hours. If packages are NOT picked up within the 48 hour timeframe, they may be returned.
Oversized/Multiple Packages: We ask that all residents make arrangements to be present for oversized packages. If resident is not present, we will accommodate to the best of our abilities but items may be returned.
Outgoing Packages: Packages that will be left with the front desk to go out, must be scheduled with the appropriate carrier (FedEx, USPS, UPS, etc.). The carrier will not pick up the package if not scheduled.
We appreciate your understanding, patience and cooperation during this season. Please feel free to contact us with any questions or concerns at ellevenstaff@actionlife.com or (213)749-9255.
DO YOU KNOW WHAT TO DO IN CASE OF A FIRE OR EARTHQUAKE?
Attend the Emergency Procedures Training to find out!
Training
will be held on
Wednesday, November 14th
at 6:00 pm
at the Elleven Lobby.
Safety training will include what to do in case of:
Earthquake, Fire, Power Outage, Bomb Threat, Medical Emergency
Elleven Homeowners Association is also required by the LAFD to conduct a fire drill annually pursuant to L.A.M.C. 57.33.19 and Title 19, C.A.C.
The Annual Fire Drill
will take place on
Wednesday, November 14
at
4:30 pm
If you are in the building when the fire drill is being conducted, it is MANDATORY that you participate.
Non-participation in the fire drill may result in penalties from the fire department.
If you cannot participate in the fire drill due to physical limitations, please notify Management in advance so that arrangements can be made to assist you during the fire drill, and in an actual emergency. If you need additional information please feel free to contact staff at ellevenstaff@actionlife.com or (213) 749-9255.
Attention Elleven Residents,
South Park BID will be hosting a community meeting exclusively for YOU!
Save the DATE!
Thursday, November 8th at 6pm
in the Elleven Lobby.
This meeting is a great way to get to know more about your community, and share your ideas and opinions directly with BID representatives.
If you require additional information please contact ellevenstaff@actionlife.com or (213)749-9255.
