Welcome to Elleven

Manager’s Messages

Covid-19 New Building Guidelines

Greetings Elleven Residents, As we continue to adapt to an ever-changing situation with regard to COVID-19, it is important we all do our part to reduce the possibility of transmission. A recent order from the Governor is requiring all non-essential personnel to stay home during this time. Since Elleven is a residential facility, the staff is considered essential. We will continue to work and ensure all the building’s vital operations are maintained during this time. Management has implemented some additional procedures to reduce the possibility of transmission.

Social Distancing

CDC Guidelines recommend a minimum distance of 6 feet (2 meters) between people to reduce possible transmission of COVID-19. We have posted signage at the front desk identifying the appropriate distance. When you come to the front desk to pick up your packages, please maintain this distance. If you are coming down to pick up packages, we request you contact the desk prior so we can have them ready for you. We have added a table in the lobby where you will be able to pick up your packages while being able to maintain the appropriate distance. Please stand back while place your items on the table. We will sign your packages out from the system, removing your interaction with the signature pad. Because we are trying to give the appropriate amount of space, this process will be a more time intensive and will require some patience. The staff will ask all residents to maintain distance. Please do not perceive this as a slight.

Interaction with Common Area Spaces

Because COVID-19 is able to live surfaces for longer periods, Elleven’s Janitorial Staff will continue to wipe down common area surfaces regularly. When possible, we will open the main entry door to reduce your interaction with the door handle. If we are unable to open the door, residents are able to activate the automatic door by simply swiping their FOB and pressing the silver plate adjacent to the FOB reader. To eliminate directly touching the elevator buttons, you can press the button with your FOB. Please remember not to press too hard.

Building Infrastructure

With everyone having to stay home, we are seeing an increase on the building’s infrastructure usage. Because of the increase in demand, some of our vendors are not able to respond to service calls as quickly. The building is working well and no major building issues have been reported to Management. In order to ensure smooth operation of the building, we ask residents to do the following: – Place solid food waste in the trash can, not the garbage disposal. – Report drain clogs immediately. DO NOT USE DRAINO – (Please god no…) – Take large, bulky trash items to the trash room. Do not place large items in the trash chute.

Neighbor Awareness & Consideration

Management has received an increase in noise complaints within the past couple of weeks. This is likely due to more people having to work from home. We request residents be considerate when playing music during the day. Many people are now having to telecommute and are now working from their home. We appreciate everyone’s patience during this time. Please let us know if you have any questions. Thank you,


Weekly Announcements

** Building Notice ** 

Social Distancing Reminder! – In an effort to practice safe social distancing, Management has placed signage reminding people to please allow appropriate social distancing while at the desk. 

Increased Common Area Cleaning – The maintenance personnel (PTC) has increased cleaning intervals of all common spaces. These spaces include elevator buttons, door handles, front desk signature pad and other common area surfaces. We will continue to update the community as new procedures are implemented.

Luma Fitness Center Closure – The fitness center will be closed until further notice. 

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.

** Social Committee Events ** 

FREE DVD Rentals for Elleven – Virginia Wexman has so graciously offered to loan DVDs to Elleven residents! Attached you will find a list of available DVDs. If any of these spark your interest, please contact Virginia Wexman at vwexman@uic.edu to place your request, she will then drop off said DVD at the front desk for you to collect. 

Elleven Social activities CANCELED! – In the best interest of the community the following social events have been cancelled:  Walkie-Talkie A Social Exercise Event

** Community Alerts **

Heart of the City 5K Run/Walk UPDATE! – Given the recent developments of COVID-19 California Hospital Medical Center will be transitioning this event to a virtual gathering. For additional information click HERE!


Weekly Announcements 3/13/2020

** Building Notice **

Increased Common Area Cleaning – The maintenance personnel (PTC) has increased cleaning intervals of all common spaces. These spaces include elevator buttons, door handles, front desk signature pad and other common area surfaces. We will continue to update the community as new procedures are implemented.

Luma Fitness Center Closure – In the best interest of the community the fitness center will be temporarily closed. This will go into effect immediately and stay in effect until further notice. We will continue to update the community as new procedures are implemented.

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.

** Social Committee Events **

Elleven Social activities CANCELED! – In the best interest of the community the following social events have been cancelled: **Walkie-Talkie A Social Exercise Event ** & **Elleven Happy Hour**

 

Dining Around Downtown Club – The club will meet at The Yard House, located at 800 W Olympic Blvd. A-115, Wednesday, April 8th at 7:30pm. Your host for the evening will be Jim and Mary Rampe. Please RSVP: Virginia Wexman at vwexman@uic.edu

** Community Alerts **

Heart of the City 5K Run/Walk UPDATE! – Given the recent developments of COVID-19 California Hospital Medical Center will be transitioning this event to a virtual gathering. For additional information click HERE!

South Park Event – For GREEN Carpet Events showcasing the neighborhood’s newest local HOT SPOTS and other community events, please click HERE!


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Building Notices

Weekly Announcements 09/20/2019

Greetings Elleven Residents! Please take a moment to review the following building and community announcements.

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.

Dining Around Downtown Club – The club will meet at The Stanton DTLA, located at 1050 S Flower Street #167, Wednesday, October 16th. A hosted reception will start at 7:00 pm followed by the family-style dinner at 7:30pm. Your host for the evening will be Mel Lewis. All residents are encourage to attend. Please RSVP: Virginia Wexman at vwexman@uic.edu

Monthly Happy Hour – Take a break, enjoy a glass of wine and unwind with your friends and neighbors. Thursday, October 17th at 7:30 pm at Barcito located at 403 W. 12th Street (Evo). All residents are encouraged to attend!

Yoga In The Park @ South Park Commons – Start your week off right and join Yogis on the Move for a donation-based yoga class every Sunday from 4:00-5:00 pm. Please take your own mat, towel, and water.


Resident Emergency Procedure Training 5/15/2019 at 6pm

DO YOU KNOW WHAT TO DO IN CASE OF A FIRE OR EARTHQUAKE?

Attend the Emergency Procedures Training to find out!

Training
will be held on
Wednesday, May 15th
at 6:00 pm
in the Elleven Lobby.

Safety training will include what to do in case of:

Earthquake, Fire, Power Outage, Bomb Threat, Medical Emergency


Building Wide Hot Water Shut Off 4/18/2019 10am-4pm

Attention Residents,

Please be advised that the hot water to Elleven

will be shut off for necessary plumbing repairs on

Thursday, April 18th
From 10:00 am to 4:00 pm.

Please note that the time is approximate and we will notify all residents as soon as repairs are complete and the water is restored.

We truly apologize for this inconvenience and thank you for your patience and understanding.

If you have any questions or concerns please do not hesitate to contact staff at ellevenstaff@actionlife.com or (213)749-9255.


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Location

Address: 1111 South Grand Ave
Los Angeles, CA 90015
phone | (213) 749-9255
fax | (213) 749-7626

Management Team

General Manager
Sheridan Thompson | sthompson@actionlife.com

Manager Assistant
Ambar Huerta | ahuerta@actionlife.com

Building Engineer
Tony Garcia | tgarcia@actionlife.com

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303