Welcome to Elleven

Garage Gate Update! 11th Street Loop System Installation 4/30/19 8am-5pm

Greetings Residents,

The next phase of the garage gate installation will include some finishing touches and the installation of a loop system for the 11^th Street entry and exit gates.

The loop system is activated by vehicle weight and works in conjunction with your garage clicker. The 12^th  Street garage gate will not have a loop system installed and will continue to be accessible with only your clicker.

The loops will be installed on Tuesday, April 30 from 8:00am-5:00pm.

Please note that this portion of the work will require periods of saw-cutting into the concrete that will create increased noise; please plan accordingly.

The 11th Street garage entry and exit will be unavailable during this work.

Please use the 12th Street entry and exit when accessing the property during this time.

We appreciate your cooperation.

Board of Directors Meeting Agenda - Wednesday, April 24 @ 7:00 PM

Please visit the link below to view this upcoming meeting’s agenda.

See you there!

POSTED AGENDA April 24 2019

11th Street Gate Update! Loop System Installation 4/30/19 8am-5pm

Greetings Elleven Residents,

The vehicle gates on 11^thand 12^th Streets have recently been replaced with state-of-the-art high-speed doors. These new doors have significantly reduced residents’ wait times when entering and leaving the property. Both Elleven and Luma have invested a considerable amount of money installing these doors for the benefit of both Associations.

The next phase of the installation will include some finishing touches and the installation of a loop system for the 11^th Street entry and exit gates. The loop system is activated by vehicle weight and works in conjunction with your garage clicker. The 12^th Street garage gate will not have a loop system installed and will continue to be accessible with only your clicker.

We understand that this may present a slight inconvenience because these gates are also used for pedestrian access to 11^th Street. The Board of Directors for both Elleven and Luma weighed the pros and cons of installing this system, and after discussion, determined that installing this system is not only necessary to ensure the longevity of this capital improvement, but it is also vital to maintain the safety of both buildings’ residents by restricting non-vehicular access and reducing the possibility of trespassing.

The loops will be installed on Tuesday, April 30,

starting at 8:00 AM.

The installation will require periods of saw-cutting into the concrete that will create increased noise; please plan accordingly.

The 11^th Street garage entry and exit will be unavailable between 8:00 AM and 5:00 PM.

Please use the 12th Street entry and exit when accessing the property during this time.

We appreciate your cooperation.

Resident Emergency Procedure Training 5/15/2019 at 6pm

DO YOU KNOW WHAT TO DO IN CASE OF A FIRE OR EARTHQUAKE?

Attend the Emergency Procedures Training to find out!

Training
will be held on
Wednesday, May 15th
at 6:00 pm
in the Elleven Lobby.

Safety training will include what to do in case of:

Earthquake, Fire, Power Outage, Bomb Threat, Medical Emergency

Building Wide Hot Water Shut Off 4/18/2019 10am-4pm

Attention Residents,

Please be advised that the hot water to Elleven

will be shut off for necessary plumbing repairs on

Thursday, April 18^th
From 10:00 am to 4:00 pm.

Please note that the time is approximate and we will notify all residents as soon as repairs are complete and the water is restored.

We truly apologize for this inconvenience and thank you for your patience and understanding.

If you have any questions or concerns please do not hesitate to contact staff at ellevenstaff@actionlife.com or (213)749-9255.

Holiday Packages

Greetings Residents,

Now that the holiday season is here, we are expecting a significant increase of package deliveries. In an effort to provide you with better service, we ask for all residents to take careful note and adhere to the guidelines listed below.

Package Notification/Tracking: Residents will be notified by email when packages arrive. There are occasions when a carrier will notify a customer that a package was delivered, however the front desk has not yet received or processed the package. To avoid confusion, we ask that residents wait for the email notification from Elleven staff.

48 Hour Hold: The 48 hour hold policy will be strictly enforced. Due to our lack of space, we are unable to accommodate packages longer than 48 hours. If packages are NOT picked up within the 48 hour timeframe, they may be returned.

Oversized/Multiple Packages: We ask that all residents make arrangements to be present for oversized packages. If resident is not present, we will accommodate to the best of our abilities but items may be returned.

Outgoing Packages: Packages that will be left with the front desk to go out, must be scheduled with the appropriate carrier (FedEx, USPS, UPS, etc.). The carrier will not pick up the package if not scheduled.

We appreciate your understanding, patience and cooperation during this season. Please feel free to contact us with any questions or concerns at ellevenstaff@actionlife.com or (213)749-9255.