Manager’s Messages

Announcements 05/15/2020

COVID-19 Building Guidelines – Face Covering – On Wednesday, May 13, 2020, Mayor Garcetti issued an order requiring all Angelenos to wear face coverings when leaving their homes. As a reminder, we ask that you, your guest and vendors practice wearing face coverings in the common areas, including the elevators and the lobby, for the safety of your neighbors and our staff. For additional information on the face-covering order click HERE!

Lobby Concrete Floor Work – RESCHEDULED 5/24 – The required topcoat & polishing work for the pathway adjacent to the front desk, manager’s office, and mailroom has been rescheduled. This work is now scheduled Sunday, May 24 starting at approximately 10:00 am and will continue into the evening hours. During this time, the pathway adjacent to the front desk, manager’s office, and mailroom will be closed. Residents & guests will be directed through the 1st-floor parking to rear lobby entrance for elevator access. Extra staff will be onsite to help navigate residents and guests through the property.

COVID-19 Building Guidelines- REMINDER! – Packages: we request you contact the desk prior to your arrival so we can have all packages ready for you. Food Delivery: In an effort to help minimize exposure and contact with people outside of the community we are asking that all food deliveries be picked up at the lobby. Please see “COVID 19 Building Guidelines” for full details.


Weekly Announcements 5/08/2020

** Building Notice **

COVID-19 Building Guidelines- REMINDER!Please remember to use cloth face cover while in shared common areas of the community and practice physical distancing. Packages: we request you contact the desk prior to your arrival so we can have all packages ready for you. Food Delivery: In an effort to help minimize exposure and contact with people outside of the community we are asking that all food deliveries be picked up at the lobby. Please see “COVID 19 Building Guidelines” for full details.

Lobby Concrete Floor Work UPDATE! – Topcoat & polishing work is required for the pathway adjacent to the front desk, manager’s office, and mailroom. This work is scheduled Sunday, May 17th starting at approximately 10:00 am and will continue into the evening hours. During this time, the pathway adjacent to the front desk, manager’s office, and mailroom will be closed. Residents & guests will be directed through the 1st-floor parking to rear lobby entrance for elevator access. Extra staff will be onsite to help navigate residents and guests through the property.

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff. ** Social Committee Events **

** Community Alerts **

South Park COVID-19 Information & Resources – SPBID has added information to the COVID-19 Updates and Resources page, including FREE COVID-19 testing locations for all LA residents, and more resources for people experiencing hardship as a result of the stay at home order, and a section on how to help. For additional information please click HERE!. To stay up-to-date on neighborhood news, events, and more sign up HERE!

Food Trucks @ Evo & Ten50! – The food trucks will be outside of Evo, every Tuesday, Thursday and Saturday, and outside of Ten50 every Friday from 4:00 pm – 8:00 pm. To abide by current social distancing guidelines, the food trucks will only be accepting online orders for pickup through the link provided and will not be accepting walkups. This will help to prevent any type of crowds gathering. For the upcoming line up at EVO click HERE! for Ten50 click HERE!

Lights of Hope! – Lights of Hope is a nightly event happening every night from 8:00pm – 8:02pm where we clap and cheer and flick our lights on and off to show support for those on the front lines helping our community during this time.

Support your Local Restaurants!! – If you’re looking for somewhere to order takeout, delivery, and want to support the local vendors in South Park click HERE! For restaurants in the Arts District click HERE!. Note that things are changing quickly, so contact the restaurant directly with questions. Don’t forget to order ahead to minimize contact with others. If you know a restaurant that would like to be added to the list, please contact Director of Communication & Policy at SPBID, Wallis Locke,wallis@southpark.la HERE!


Lobby Concrete Floor Work Topcoat & Polishing 5/3/2020

Greetings Elleven Residents,

Please be advised that topcoat & polishing work is required for the pathway adjacent to the front desk, manager’s office, and mailroom. This work is scheduled Sunday, May 3rd starting at approximately 10 am and will continue into the evening hours.

During this time, the pathway adjacent to the front desk, manager’s office, and mailroom will be closed. No elevator access will be permitted from the building’s entry through the lobby reception area. Residents & guests will be directed through the 1st-floor parking to rear lobby entrance for elevator access.

Please note that during this work, the adjacent lobby reception area will remain open at all times, access to the elevators will be permitted at all times through the 1st-floor parking to the rear lobby entrance, and extra staff will be onsite to help navigate residents and guests through the property.

If you have any packages/mail, it is highly recommended you pick up your items before Sunday.

If you require additional assistance during this time, please contact management and we will do our best to make accommodations for you.

If you should have any questions or concerns do not hesitate to contact management at ellevenstaff@actionlife.com or (213)749-9255.

Thank you for your cooperation.


We Need You! - Candidate Call

Elleven Homeowner Association Members,

Elleven’s Annual Election is scheduled for Friday, July 10. The Board has hired The Ballot Box to conduct this year’s election. During this election cycle, there are TWO seats in contention. Directors serve a term of THREE years. To be eligible, you must fulfill the requirements outlined in Article V of Elleven’s Bylaws. This section of the bylaws is attached to this email.

Candidate Registration Forms were sent out this week to all Elleven Members via US Mail. If you have not received it, you can find a copy attached to this email. If you are interested in running, please complete the Candidate Registration Form and return it to The Ballot Box.

You have three options to return your completed form:

1. US Mail

2. FAX

3. Email

You can find additional information regarding the above methods within the form. FORMS MUST BE SUBMITTED TO BALLOT BOX NO LATER THAN MAY 7, 2020, BY 5:00 PM.

If you have any questions, please feel free to contact Sheridan Thompson at sthompson@actionlife.com


Weekly Announcements

** Building Notice **

COVID-19 Building Guidelines– Food Deliveries! – Delivery personnel visit countless communities within the Los Angeles area. In an effort to help minimize exposure and contact with people outside of the community we are asking that all food deliveries be picked up at the lobby. Drivers will be instructed to call you upon arrival, and they will be able to leave your food on a temporary table we’ve set up in the lobby.

Action Property Management “Life at Home” – Much of what we are all facing is serious and challenging. We want to try to balance that all out a little with some fun and creativity. With this in mind, attached you will find the fourth issue of “Life at Home”. Our hope is that this newsletter will function as a bright highlight in difficult days.

Food Trucks @ Evo – It’s Tasteful Saturday and the food trucks are back and will be outside of Evo, Saturday, April 11 from 5:00 pm – 8:00 pm. For the upcoming line up click HERE!. To abide by current social distancing guidelines, the food trucks will only be accepting online orders for pickup through the link provided and will not be accepting walkups. This will help to prevent any type of crowds gathering.

Support your Local Restaurants!! – If you’re looking for somewhere to order takeout, delivery, and want to support the local vendors in South Park click HERE! For restaurants in the Arts District click HERE!. Note that things are changing quickly, so contact the restaurant directly with questions. Don’t forget to order ahead to minimize contact with others. If you know a restaurant that would like to be added to the list, please contact Director of Communication & Policy at SPBID, Wallis Locke, wallis@southpark.la

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.

** Social Committee Events **

FREE DVD Rentals for Elleven – Virginia Wexman has so graciously offered to loan DVDs to Elleven residents! Attached you will find a list of available DVDs. If any of these spark your interest, please contact Virginia Wexman at vwexman@uic.edu to place your request, she will then drop off said DVD at the front desk for you to collect.

** Community Alerts **

Lights of Hope! – Lights of Hope is a nightly event happening every night from 8:00pm – 8:02pm where we clap and cheer and flick our lights on and off to show support for those on the front lines helping our community during this time.

Starbucks @ 11Th & Grand NOW OPEN! – Our local Starbucks is open for mobile order pickup or Uber Eats orders ONLY. Store Hours: Monday- Friday 5:00 am – 3:00 pm. You do not need to be a member to order through the app. You can check out as a guest!

South Park COVID-19 Information & Resources – SPBID has added information to the COVID-19 Updates and Resources page, including more resources for people experiencing hardship as a result of the stay at home order, and a section on how to help. For additional information please click HERE!. To stay up-to-date on neighborhood news, events, and more sign up HERE!


Covid-19 New Building Guidelines

Greetings Elleven Residents, As we continue to adapt to an ever-changing situation with regard to COVID-19, it is important we all do our part to reduce the possibility of transmission. A recent order from the Governor is requiring all non-essential personnel to stay home during this time. Since Elleven is a residential facility, the staff is considered essential. We will continue to work and ensure all the building’s vital operations are maintained during this time. Management has implemented some additional procedures to reduce the possibility of transmission.

Social Distancing

CDC Guidelines recommend a minimum distance of 6 feet (2 meters) between people to reduce possible transmission of COVID-19. We have posted signage at the front desk identifying the appropriate distance. When you come to the front desk to pick up your packages, please maintain this distance. If you are coming down to pick up packages, we request you contact the desk prior so we can have them ready for you. We have added a table in the lobby where you will be able to pick up your packages while being able to maintain the appropriate distance. Please stand back while place your items on the table. We will sign your packages out from the system, removing your interaction with the signature pad. Because we are trying to give the appropriate amount of space, this process will be a more time intensive and will require some patience. The staff will ask all residents to maintain distance. Please do not perceive this as a slight.

Interaction with Common Area Spaces

Because COVID-19 is able to live surfaces for longer periods, Elleven’s Janitorial Staff will continue to wipe down common area surfaces regularly. When possible, we will open the main entry door to reduce your interaction with the door handle. If we are unable to open the door, residents are able to activate the automatic door by simply swiping their FOB and pressing the silver plate adjacent to the FOB reader. To eliminate directly touching the elevator buttons, you can press the button with your FOB. Please remember not to press too hard.

Building Infrastructure

With everyone having to stay home, we are seeing an increase on the building’s infrastructure usage. Because of the increase in demand, some of our vendors are not able to respond to service calls as quickly. The building is working well and no major building issues have been reported to Management. In order to ensure smooth operation of the building, we ask residents to do the following: – Place solid food waste in the trash can, not the garbage disposal. – Report drain clogs immediately. DO NOT USE DRAINO – (Please god no…) – Take large, bulky trash items to the trash room. Do not place large items in the trash chute.

Neighbor Awareness & Consideration

Management has received an increase in noise complaints within the past couple of weeks. This is likely due to more people having to work from home. We request residents be considerate when playing music during the day. Many people are now having to telecommute and are now working from their home. We appreciate everyone’s patience during this time. Please let us know if you have any questions. Thank you,


Weekly Announcements

** Building Notice ** 

Social Distancing Reminder! – In an effort to practice safe social distancing, Management has placed signage reminding people to please allow appropriate social distancing while at the desk. 

Increased Common Area Cleaning – The maintenance personnel (PTC) has increased cleaning intervals of all common spaces. These spaces include elevator buttons, door handles, front desk signature pad and other common area surfaces. We will continue to update the community as new procedures are implemented.

Luma Fitness Center Closure – The fitness center will be closed until further notice. 

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.

** Social Committee Events ** 

FREE DVD Rentals for Elleven – Virginia Wexman has so graciously offered to loan DVDs to Elleven residents! Attached you will find a list of available DVDs. If any of these spark your interest, please contact Virginia Wexman at vwexman@uic.edu to place your request, she will then drop off said DVD at the front desk for you to collect. 

Elleven Social activities CANCELED! – In the best interest of the community the following social events have been cancelled:  Walkie-Talkie A Social Exercise Event

** Community Alerts **

Heart of the City 5K Run/Walk UPDATE! – Given the recent developments of COVID-19 California Hospital Medical Center will be transitioning this event to a virtual gathering. For additional information click HERE!


Weekly Announcements 3/13/2020

** Building Notice **

Increased Common Area Cleaning – The maintenance personnel (PTC) has increased cleaning intervals of all common spaces. These spaces include elevator buttons, door handles, front desk signature pad and other common area surfaces. We will continue to update the community as new procedures are implemented.

Luma Fitness Center Closure – In the best interest of the community the fitness center will be temporarily closed. This will go into effect immediately and stay in effect until further notice. We will continue to update the community as new procedures are implemented.

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.

** Social Committee Events **

Elleven Social activities CANCELED! – In the best interest of the community the following social events have been cancelled: **Walkie-Talkie A Social Exercise Event ** & **Elleven Happy Hour**

 

Dining Around Downtown Club – The club will meet at The Yard House, located at 800 W Olympic Blvd. A-115, Wednesday, April 8th at 7:30pm. Your host for the evening will be Jim and Mary Rampe. Please RSVP: Virginia Wexman at vwexman@uic.edu

** Community Alerts **

Heart of the City 5K Run/Walk UPDATE! – Given the recent developments of COVID-19 California Hospital Medical Center will be transitioning this event to a virtual gathering. For additional information click HERE!

South Park Event – For GREEN Carpet Events showcasing the neighborhood’s newest local HOT SPOTS and other community events, please click HERE!


Weekly Announcements

** Building Notice **

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.

** Social Committee Events ** 

Walkie-Talkie A Social Exercise Event – Join your neighbors for a walking tour of scenic DTLA this Sunday, March 1st. This weekly, one-hour stroll will start at the Blue Wishbone located at South Park Commons at 9:00am. You can bring a friend (two or four legged is fine). Remember to wear comfortable walking shoes, bring water and prepare for a walk outdoors (wear sunscreen, wear a hat etc.). Don’t forget to check your weekly flyer for the DTLA TRIVIA question! For additional information please contact Marty Goldberg at mggoldberg09@gmail.com .

Dining Around Downtown Club – The club will meet at Red Herring, located at 770 S. Grand Avenue, Wednesday, March 11th at 7:30pm. Your host for the evening will be Scott Stearns and Lisa Goodman. All residents are encouraged to attend. Please RSVP: Virginia Wexman at vwexman@uic.edu .

** Community Alerts **

Time to Vote! – It’s time to get out and VOTE! Voting centers open February 22nd. Local South Park voting centers include Bob Hope Hall, located at 1816 S. Figueroa St., Hours: February 22nd – March 2nd from 8:00am-5:00pm, March 3rd from 7:00am-8:00pm. ACE Hotel, located at 929 S Broadway, Hours: February 29 – March 2nd from 8:00 am – 5:00 pm, March 3rd from 7:00am-8:00pm. For additional information and locations click HERE!

South Park Event – For GREEN Carpet Events showcasing the neighborhood’s newest local HOT SPOTS and other community events, please click HERE!

Heart of the City 5K Run/Walk Coming Soon! – California Hospital Medical Center is hosting their HEART OF THE CITY 5K run/walk Saturday, March 28th from 7:30 am- 12:00pm. This event will directly impact Elleven! Residents will have limited access when entering the garage area during the noted event time. For additional information click HERE!


Weekly Announcements

Please note that the Management and Maintenance offices will be closed Monday, February 17th for President’s Day.

** Building Notice **

Cigarette Disposal Reminders! – As a reminder, cigarettes, ashes or any other items are NOT to be discarded via your windows or patio. Doing so is a violation of the Elleven governing documents and a safety hazard for all. We ask that you be considerate of your neighbors by refraining from disposing of any waste via your windows or patio and please inform your guest of the same. If you have any question or concerns please contact management.

Construction Projects in the Building – We have several submittals for in unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm. Construction is not permitted on holidays and weekends. If you hear construction related noises outside of these hours and days, please contact the front desk staff.

** Social Committee Events **

Elleven Happy Hour NEW LOCATION! – Take a break, enjoy a glass of wine and unwind with your neighbors. Thursday, February at 7:30 pm at The Stanton located at 1050 S. Flower Street. All residents are encouraged to attend!.

Walkie-Talkie A Social Exercise Event – Join your neighbors for a walking tour of scenic DTLA starting Sunday, February 23rd. This weekly, one-hour stroll will start in the Elleven Lobby every Sunday at 9:00am. You can bring a friend (two or four legged is fine). Remember to wear comfortable walking shoes, bring water and prepare for a walk outdoors (wear sunscreen, wear a hat etc.). For additional information please contact Marty Goldberg at mggoldberg09@gmail.com .

** Community Alerts **

South Park Event – For GREEN Carpet Events showcasing the neighborhood’s newest local HOT SPOTS and other community events, please click HERE!

Heart of the City 5K Run/Walk Coming Soon! – California Hospital Medical Center is hosting their HEART OF THE CITY 5K run/walk Saturday, March 28th from 7:30 am- 12:00pm. This event will directly impact Elleven! Residents will have limited access when entering the garage area during the noted event time. For additional information click HERE!


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Location

Address: 1111 South Grand Ave
Los Angeles, CA 90015
phone | (213) 749-9255
fax | (213) 749-7626

Management Team

General Manager
Sheridan Thompson | sthompson@actionlife.com

Manager Assistant
Ambar Huerta | ahuerta@actionlife.com

Building Engineer
Tony Garcia | tgarcia@actionlife.com

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303