I hope this email finds you all well. Please take a moment to review the following building and community announcements.
If applicable, please view the attachments for additional information.
The Management and Maintenance offices will be closed on Monday, February 19th for the President’s Day Holiday.
** Building Notice **
Construction Projects in the Building – Currently there are no approved construction projects in the building. Please note that when projects are approved construction is permitted Monday through Friday from 9:00 am – 5:00 pm ONLY.Construction is not permitted on holidays and weekends. If you hear construction-related noises outside of these hours and days, please contact the front desk staff at (213)749-9255.
**Social Committee Events**
Dining Around Downton Club – The Elleven Dining Around Downtown Club meets at a different downtown restaurant on the third Wednesday of every month. This month the club will meet at Joyce Soul and Sea, located at 770 S. Grand Ave, on Wednesday, February 21, at 7:00 pm. Your host for the evening will be Joyce and Dennis Fried. Please send your RSVP request to Joyce Fried at joycemfried@gmail.com
** Community Alerts **
South Park BID Information & Resources – To stay up-to-date on neighborhood news, events, and more sign up HERE!
Save the Date, Wellness Festival! – The Heart of the City Wellness Festival is happening on Saturday, April 6 from 10:00 am – 2:00 pm. Please see the attached flyer for additional details. To visit the website, click HERE!
Register to Vote by 02/20! – South Park needs voters to strengthen our collective voice and registering to vote is the first step to voting! February 20 is the deadline for voter registration in California, and if you have not registered to vote please do so HERE! To check if you’re registered to vote, click HERE!
** Did you know? **
Moves/Deliveries – Did you know? Furniture and appliance deliveries are subject to the same procedures as move-ins/move-outs. All deliveries must be scheduled with the front desk and vendor insurance must meet the associations guidelines. Residents must be present to receive the delivery and are encouraged escort delivery personnel to the unit. Large deliveries must enter via the north lobby doors (1st fl. exit doors to garage). It is recommended that you schedule your delivery with the front desk 1 week in advance. This will provide sufficient time for insurance documents to be provided. See attached for more information.
Construction Projects in the Building – Currently there are no approved construction projects in the building. Please note that when projects are approved construction is permitted Monday through Friday from 9:00 am – 5:00 pm ONLY.Construction is not permitted on holidays and weekends. If you hear construction-related noises outside of these hours and days, please contact the front desk staff at (213)749-9255.
**Social Committee Events**
Valentine’s Pizza Social *Save the Date* – The Elleven Social Committee invites all Elleven residents to the Valentine’s Pizza Social on Monday, February 12th from 6:00 pm – 8:00 pm in the Elleven “Party” Room located in the lobby. Did someone say photo booth? Yes!Wear your favorite shade of red and strike a pose with your loved one, friends, and neighbors. 😊
Dining Around Downton Club – The Elleven Dining Around Downtown Club meets at a different downtown restaurant on the third Wednesday of every month. This month the club will meet at Joyce Soul and Sea, located at 770 S. Grand Ave, on Wednesday, February 21, at 7:00 pm. Your host for the evening will be Joyce and Dennis Fried. Please send your RSVP request to Joyce Fried at joycemfried@gmail.com
** Community Alerts **
Feeling Lucky?! – Our friends over at Inspo Marketing are offering a chance to win 2 tickets to a LA Philharmonic concert of your choice. This is in celebration of The Walt Disney Hall 20th anniversary. To enter click HERE!
Save the Date, Wellness Festival! – The Heart of the City Wellness Festival is happening on Saturday, April 6 from 10:00 am – 2:00 pm. Please see the attached flyer for additional details. To visit the website, click HERE!
Register to Vote by 02/20! – South Park needs voters to strengthen our collective voice and registering to vote is the first step to voting! February 20 is the deadline for voter registration in California, and if you have not registered to vote please do so HERE! To check if you’re registered to vote, click HERE!
South Park BID Information & Resources – To stay up-to-date on neighborhood news, events, and more sign up HERE!
** Did you know? **
E-Waste Disposal –. Did you know, that Elleven does not provide e-waste disposal? What is E-Waste (Electronic Waste)? Lamps, toasters, computers, and hard drives (etc.) are considered e-waste. E-Waste items cannot be tossed in the trash room bin or recycling room. They must be taken to an e-waste center; you can find out more information HERE!
Holiday Packages – The holiday season is here, and we are expecting a significant increase in package deliveries. To provide all residents with better service, we request you contact the desk before your arrival so we can have all packages ready for you. Additionally, we ask all residents to take careful note and adhere to the guidelines listed in the Holiday Package notice posted in the bulletin boards.
Garage Safety Reminders – Safety & Security: Residents should practice their safety and security by taking precautions such as, reporting anyone who is acting suspiciously, always locking your vehicles, and keeping all valuables out of sight. Please be very careful when driving through the parking garage. It is extremely important that everyone adheres to the posted 5 mph speed limit and observe all STOP signs.
**Social Committee Events**
The Elleven Social Committee WANTS YOU! – Are you looking for a way to get involved in your community and make a social difference? If so, I encourage you to consider joining the Elleven Social Committee. The committee is looking for new members…it is not a heavy lift. They meet by Zoom every other month to plan our upcoming social events. If this sparks your interest and you want to join this fun and friendly group of neighbors, please contact Joyce Fried at (joycemfried@gmail.com).
Elleven Social Committee *Save the date!* – The Elleven Social Committee invites you to attend a Tamale Holiday Party on Tuesday, December 12 from 6:00 – 8:00 pm in the Elleven lobby! Meet your neighbors, enjoy delicious tamales and other holiday goodies, and toast in the holidays with wine. The Social Committee would like to congratulate Russell Boschetti who completed the Social Committee Survey a few weeks ago and whose name was picked in the prize drawing.
** Community Alerts **
South Park Farmers Market – The South Park Farmers’ Market is here every Saturdayfrom 9:00 am – 2:00 pm on Grand Ave, between 11th Street and Olympic Boulevard. They will be featuring local farms, food, artisan crafters, and family entertainment. Thank you and we hope to see you all there!
South Park BID Information & Resources – To stay up-to-date on neighborhood news, events, and more sign up HERE!
I hope this email finds you in good spirits. I’m writing to you today to share some exciting news about our staff.
Staff Promotion!
I’m thrilled to announce that Leti Catalan has been promoted to Manager Assistant. Leti has been a valuable member of our team for a total of 8 years and her dedication and hard work have been instrumental in our community’s success. In her new role, as a Manager Assistant she will be responsible for a variety of tasks that will continuously enhance resident and vendor services and maintain a high level of hospitality for all resident satisfaction. Please join me in congratulating Leti on her well-deserved promotion!
Incoming Staff Member
I’m also pleased to welcome Alex Escamilla to our team. Alex will be joining us as the new Front Desk Associate on the swing shift Monday – Friday from 2:00-10:30pm. Alex brings 2 years of experience in security and hospitality services and is a passionate advocate for our community values. I’m confident that Alex will be a great asset to our team. Please stop by the front desk and extend a warm welcome to Alex.
I’m confident that these changes will continue to enhance the experience of living in our community.
Thank you for your time and attention to this matter.
12 Street Alley Gate – Please note that due to unforeseen circumstances, the 12th Street Alley gate has been placed offline until further notice. Note that the gate will remain open and a gate guard will remain at the location. For an additional measure of entry control, the 12th Street/alley gate guard will begin a quick authentication process for those who enter. If you or your guest enters through the alley gate, they will be asked which building and which unit they are here to access and quickly checked via a list.
Elevator # 1 Offline **Status Update** – Please note that elevator #1 remains offline at this time. The technicians remained onsite for several hours and were unable to repair the elevator. The Management team has been in contact with Mitsubishi’s Branch Manager to escalate the issue, and they are gathering their team of experts. They will return to Elleven as soon as possible.
South Park Farmers Market – The South Park Farmers’ Market is here this Saturday and every Saturdayfrom 9 AM – 2 PM on Grand Ave, between 11th Street and Olympic Boulevard. They will be featuring local farms, food, artisan crafters, and family entertainment. Thank you and we hope to see you all there!
Construction Projects in the Building – We have several submittals for in-unit construction throughout the building. You may hear noise related to these activities for the next few weeks. Construction is permitted Monday through Friday from 9:00 am – 5:00 pm.Construction is not permitted on holidays and weekends. If you hear construction-related noises outside of these hours and days, please contact the front desk staff.
**Social Committee Events**
Elleven Social Committee Wine & Cheese Event – Don’t forget to come and celebrate with your Elleven friends and neighbors on Tuesday, August 22
From 5:30 pm- 7:00 pm. Stop by the Elleven Party Room (lobby level) and enjoy the tasty wine and cheese. Hope to see you there!
Dining Around Downtown Club – The Elleven Dining Around Downtown Club meets at a different downtown restaurant on the third Wednesday of every month. For September the club will be hosting the 2nd Annual DADPICNIC on the 4th Floor Elleven and Luma Terrace. The event will be catered by Fixins Soul Kitchen and will take place on Wednesday, September 20, starting at 6:00 pm. Your host for the evening will be Tom and Debra Shrout. Please see the attached flyer for full details.
** Community Alerts **
South Park BID Information & Resources – To stay up-to-date on neighborhood news, events, and more sign up HERE!
Good afternoon Elleven Residents. Please find some important updates and reminders below…
11th Street Gate Repair: In the time since the 11th street outbound/exit gate was run through by a vehicle on 12/4/22, we’ve worked diligently with insurance companies, local law enforcement, and vendors to arrange for its restoration. While delivery and installation will, unfortunately, take some considerable time, we are happy to report that we have a target completion date of the first week of July ’23. As we approach that date, additional details will be provided to everyone; thank you for your great patience and understanding.
Pool Gate(s): Just a reminder to please ensure in the interest of safety that gates to the pool/spa areas are closed completely after entering/exiting.
Storage of Items/Material in Parking Spaces: Please refrain from storing boxes, carts, cardboard, trash, and any other material in parking stalls. Thank you for your cooperation in this.
Work Orders: While the priority focus of Elleven’s Engineering staff must necessarily be devoted to care and maintenance of the building (life/safety systems equipment, physical plant, common areas, etc.), we are happy to offer certain in-unit assistance as time and resources permit via work order request. These range from resolution of hot water issues, mixing valve and angle-stop replacements, faucet fixture replacements, and more! It among our team’s short-term goals to develop an updated lists of services engineering is qualified and able to assist owners with. Please note, however, that we are unable to “stock” components, nor do we maintain a master list of all unit interior components and parts presently in use throughout the building (e.g., plumbing fixture supply lines, particular lightbulbs, HVAC parts, door hardware). Please ensure that all work order requests and subsequent questions related to work orders are routed through the front desk without exception. The preferred means of communicating work order requisitions is via email to ellevenstaff@actionlife.com. Likewise, when and if the scope of the work order changes, that information should also be communicated via the ellevenstaff@actionlife.com email. We work closely together as a team and this approach toward communicating will ensure your request receives prompt attention in the event of a staff absence.
Thank you as always for the opportunity to be of service to you. Should you have any questions concerning the above or anything else, please let us know!
Warmly,
Nicole Peterson, CMCA, AMS, PCAM General Manager, Elleven HOA
The holiday season is here, and we are expecting a significant increase in package deliveries. To provide all residents with better service, we request you contact the desk before your arrival so we can have all packages ready for you. Additionally, we ask all residents to take careful note and adhere to the guidelines listed in the Holiday Package notice below
