Manager’s Messages

Weekly Announcements 2/15/2019

Greetings Elleven Residents!

Please take a moment to review the following announcements.

Please note that the Management and Maintenance offices will be closed Monday, February 18th for President’s Day.

** Social Committee Events **

Elleven Happy Hour Take a break, enjoy a glass of wine and unwind with your neighbors. Thursday, February 21st at 7:30 pm in the Elleven Lobby. Beverages & Bar Bites will be provided by Barcito. All residents are encouraged to attend!

Programs & Events in DTLA The Fashion Institute of Design (FIDM) Museum’s  27th Annual Art of Motion Picture Costume Design Exhibition is open to the public now through April 12 (closed Feb. 15).  The exhibition features a variety of film genres that represent outstanding achievement in costume design.  The museum is located at 919 S. Grand Ave.  Free admittance.

** Community Alerts **

South Park For GREEN Carpet Events showcasing the neighborhood’s newest local HOT SPOTS and other community events, please visit

Replacement of the Garage Gates – UPDATE!

Greetings Elleven Residents,

The 12th Street (alley) gate installation was finalized Wednesday, February 13th. On Thursday 2/14 we experienced a few issues with the 12th Street (alley) & 11th Street (entry) gates. However, the contractor has made the necessary adjustments and resolved these issues. The finishing framing has been ordered and the work will be completed in the coming weeks. A schedule for installing the framing at each door will be provided.

Thank you for your patience.

Storytime with Santa 12/09/2018 2-4pm

Greetings Elleven Residents,

It’s that time of the year again and

Santa is coming to Elleven!

Santa will read a few stories and listen to all of your wishes on

Sunday, December 9th

2:00 – 4:00 pm

at the Elleven Lobby.

Light refreshments will be served.

Elleven HOA - Building Wide Water Shut Off 11/15/18 9am-5pm

Attention Residents,

Please be advised that the water to Elleven

will be shut off for necessary plumbing repairs on

Thursday, November 15
From 9:00 am to 5:00 pm

Please note that the time is approximate and we will notify all residents as soon as repairs are complete and the water is restored.

We truly apologize for this inconvenience and thank you for your patience and understanding. 

If you have any questions or concerns please do not hesitate to contact staff at or (213)749-9255.

South Park BID - Elleven Community Meeting

Greetings Elleven Residents,

Please Save the DATE!

South Park BID will be hosting a community meeting exclusively for Elleven Residents on

Thursday, November 8th at 6pm

in the Elleven Lobby.

This meeting is a great way to get to know more about your community, and share your thoughts directly with BID representatives.

If you have any questions please contact Elleven Staff at .

South Park Residential Survey!

Greetings Residents,

As you may know, the South Park Business Improvement District (BID) exists to make our neighborhood cleaner, safer, and more livable. This includes daily cleaning, the 24/7 safety patrols, retail attraction, and advocacy at the city level. To direct those efforts, it’s important for the BID to know who lives in South Park, and some basic information about your lifestyles.

If you would like to assist BID please take this survey.

Complete the survey and be entered to win 2 tickets to Bruno Mars on 10/23!

Elleven, Evo & Luma Community Block Party! 9/29/18

Greetings Elleven Residents,

This is exclusively for you! Come out to mingle with your neighbors and make new friends!

Saturday, September 29th, 3:00 – 6:00 pm

Stop by & enjoy the Open Bar, Food Trucks, Taco Buffet & Live DJ.

For additional information & to RSVP please contact management at (213)749-9255 or  

Annual Regulation 4 Fire & Life System Testing 9/19/2018 7:30 am-5:00 pm

Attention Elleven Residents,

The City of Los Angeles Fire Department requires high-rise buildings to conduct annual tests of the fire/life safety systems in the building.

Please be aware that we will be conducting this important testing as follows:

Wednesday, September 19, 2018

Hours: 7:30 am – 5:00 pm.


Unplug or turn off all computers, appliances, or anything that may be susceptible to DAMAGE OR LOSS OF DATA due to POWER INTERRUPTION!

MAIN POWER SUPPLY to the building will be interrupted at various times throughout the day in order to test the emergency power generation system.

GARAGE FIRE DOORS are included in this testing and will immediately drop once testing begins.  Please use caution while navigating the garage area and expect periodic delays.

ELEVATORS will be briefly out of service while the power is off in order to test the recall system.  Each elevator will be recalled to the lobby level twice during this test.  Once this phase of the testing is completed the elevators will return to service, however periodic delays are expected.

 FIRE ALARMS AND STROBES will be activated throughout the building, and announcements will be made over the building-wide PA system.  Each floor will be tested independently.

IN UNIT FIRE SPRINKLERS will be inspected for signs of leakage, corrosion, or damage. Entry to units will be required, a member of the Association’s staff will accompany the testing personnel into all units. Please note that ALL sprinklers must be accessible and free of obstructions.

The Association has retained the services of a professional consulting firm certified by the LAFD to conduct the test and provide the necessary reports to the Fire Department.

We greatly appreciate your cooperation and thank you in advance for your patience and understanding.

Please contact the building engineer or management with any questions or concerns at 213-749-9255.

Parking Stall Cleaning 8/13-8/21/18 9am-2pm

Greetings Residents,

Maintenance staff will be cleaning individual parking spaces starting Monday, August 13th – Tuesday, August 21st, between 9:00am – 2:00pm.

We ask that all vehicles are moved in accordance with the schedule below, to allow the maintenance staff easier access to all areas in the garage. Please note that all vehicles that remain on the scheduled date will be subject to possible debris from maintenance.

The schedule is as follows:

Date Level Parking Spaces
Tuesday, August 14 3rd Floor 3028-3032, 3039-3044, 3046-3063, 3068-3071
Wednesday, August 15 2nd Floor 2001-2012, 2019-2023
Thursday, August 16 2nd Floor 2014-2018, 2024-2038, 2040-2044

All Disabled Spaces

Friday, August 17 1st Floor 1001-1038

All Disabled Spaces

Monday, August 20 Basement 0001-0049
Tuesday, August 21 Basement 0050-0092

We greatly appreciate your cooperation. Thank you in advance for your assistance in helping us service and maintain Elleven HOA.

If you have any questions or require additional information, or assistance please contact: Tony Garcia, Building Engineer or Carolyn Gardner, General Manager at 213-749-9255

My Figueroa Street Resurfacing! Update

Please note that street closures along 11th Street are planned for

Saturday, July 7th – Tuesday, July 10th from 7:00am-4:00pm.

Roughly 2 blocks of 11th St. will be fully closed each day for the first 3 days of the schedule with work proceeding east to west, beginning at Broadway. The fourth day will involve pouring the new asphalt for all of 11th Street, this portion of the work will bring rolling closures.

All residents are strongly encourage to access the garage via the 12th Street Alley gate during this work.

For additional information please contact Mat Talag, LADOT

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Address: 1111 South Grand Ave
Los Angeles, CA 90015
phone | (213) 749-9255
fax | (213) 749-7626

Management Team

General Manager
Sheridan Thompson |

Manager Assistant
Ambar Huerta |

Building Engineer
Tony Garcia |

Management Company

Action Property Management
Regional Office
600 Wilshire Blvd, Suite 1660
Los Angeles, CA 90017
phone | (949) 450-0202

Corporate Office
2603 Main Street, Suite 500
Irvine, CA 92614
phone | (949) 450-0202
fax | (949) 450-0303